Welcome to the MOST HUNTED FAQ
Got questions about how our website works? We’ve got you covered. Whether it’s about ordering, shipping, payments, returns, or anything else, you’ll find all the answers here. No boring texts or vague promises, just clear info.
MOST HUNTED is available online at mosthunted.com. We’re a small business, and this helps us keep our prices affordable.
You’ll find all the sizes in the size chart located with each item. Every MOST HUNTED item has its own fit. Choose the style and size that best suits you.
Wash your item at 30°C or hand wash. Use a good color detergent in a half-full machine. Always wash it inside out. Let it air dry; do not put it in the dryer. Do not iron the print. If you do need to iron it, do so at a low temperature from the inside.
All MOST HUNTED items are designed in the Netherlands and produced in various countries.
All MOST HUNTED T-shirts are unique and designed in the Netherlands.
Our items are produced according to European standards with attention to both people and the environment, and they carry the international Fair Wear Foundation (FWF) seal of approval. FWF is dedicated worldwide to ensuring good working conditions and ethical trade in the clothing industry.
We strive to produce all MOST HUNTED items sustainably. From organic cotton to recycled materials to eco-friendly printing, we prioritize sustainable practices. We also pay close attention to the sustainable use of materials in the packaging of our items.
MOST HUNTED ships all orders with PostNL and DHL. This ensures your order is safely delivered to the address you provided. As soon as your order is dispatched, you’ll receive a message with tracking information for your package.
MOST HUNTED processes and dispatches all orders with care. We ship accepted orders as quickly as possible, in the order they’re received. You can expect your order within 2 to 5 business days. International orders might take longer to arrive, depending on the destination country.
The shipping costs within the Netherlands are: €4.38 for mailbox delivery and €6.45 for parcel delivery. Shipping costs within the Netherlands are free for orders €50 and above.
Yes, we ship worldwide. During checkout, you can easily select your destination country; shipping costs will then be automatically calculated based on your location. If your country isn’t listed, please send your order and details to info@mosthunted.com, and we’ll explore the options via email. We’ll contact you to let you know what’s possible and if you agree with the shipping options. Good to know: shipping to Belgium is free for orders €75 and above.
Customs, Duties, and Taxes
Most Hunted is not responsible for any customs duties or import taxes that may apply to your package. You are responsible for paying these additional clearance fees. We are required to declare all items at their full value and cannot alter this amount to reduce customs charges.
Your order may be subject to customs fees or taxes, which are applied once a shipment reaches your specific country. Please contact customs for a specific amount and an overview of the applicable rates.
Once we’ve shipped your order, you’ll receive a message with instructions on how to track your package.
You have 30 days to decide if you’re satisfied with your Most Hunted item. You can return it to us within 30 days at your own expense. Most Hunted guarantees you’ll receive a refund for your returned item, provided the item is returned in acceptable condition. If you wish to return an item, please contact info@mosthunted.com.
Please note: We kindly ask you to check your size carefully before purchasing to avoid unnecessary returns. Returns are costly for everyone, reduce the amount we can donate, and place an unnecessary burden on the environment. You can always reach out to us for advice.
Items marked as ‘OUTLET’ are not eligible for return or refund.
That’s not necessary. When you place an order, you can create an account if you wish. Creating an account is very easy; just follow the instructions in the webshop.
Choose the Most Hunted item you’d like to have. Select the correct color and size. Add it to your shopping cart. Go to your shopping cart. If everything looks correct, click “continue to checkout.” Fill in all your details, choose your preferred payment method, and click “place order.” Once we’ve received your payment, your order will be processed and shipped.
If you’ve received a discount code or voucher, you can redeem it when you’re checking out your order. The input field is clearly marked.
You can cancel or adjust your order if you’re logged in. If you haven’t created an account, please send an email to info@mosthunted.com.
Yes, online shopping at MOST HUNTED is safe. We work with reliable partners who ensure the secure processing of your payment and personal data.
Your data is protected with encryption via SSL (Secure Sockets Layer), which means all information between you and us is securely encrypted. For payments, we use Mollie and PayPal, which are reputable and secure payment providers.
You can easily and securely pay via Mollie Payments using iDEAL, Mister Cash, Sofort Banking, MasterCard, Visa, or PayPal. Choose the payment option that works best for you.
Is your question not listed?
Please feel free to ask your question. We’re here to help, unless you’re after endangered species. We’ll respond within one business day.